What is
DPD?
DPD is a merchant-first fraud prevention platform built to help e-commerce businesses reduce COD risk before an order is confirmed, prepared, or shipped.
Discover the platform
Digital Purchase Defense
DPD is a fraud prevention platform designed for e-commerce merchants, with a strong focus on reducing risk in cash-on-delivery transactions. It helps merchants identify suspicious, risky, or potentially fraudulent orders before they are processed or shipped, using phone-based risk scoring and behavioral signals.
How it works
DPD analyzes multiple operational signals to produce a practical risk score merchants can use to review, verify, or proceed with more confidence.
Phone Number History
Reviews the behavior linked to a phone number across previous order events, reports, and repeated transaction patterns.
Order Behavior
Measures indicators such as delivery outcomes, refusals, cancellations, and other recurring signals associated with higher COD risk.
Fraud Signals
Detects suspicious patterns, repeated abuse signals, and other operational flags that may indicate elevated fraud probability.
Merchant Feedback
Uses trusted merchant feedback to improve the scoring model over time and strengthen shared fraud intelligence across the network.
What DPD does
— and does not do
DPD helps merchants
What the platform is designed to improve- ✓ Detect potentially risky orders before shipment
- ✓ Reduce failed, refused, and wasteful deliveries
- ✓ Minimize losses linked to COD fraud and abuse
- ✓ Improve operational decision-making and efficiency
DPD does NOT
Important limitations to understand clearly- ✕ Block or reject orders automatically on your behalf
- ✕ Guarantee 100% fraud prevention or perfect accuracy
- ✕ Replace merchant judgment or operational review
The merchant always has the final word.
DPD is built to strengthen merchant judgment, not replace it. The platform delivers risk signals, behavioral context, and decision support — but every final action still belongs to the merchant.