How DPD works
DPD turns scattered operational signals into a practical fraud-risk workflow merchants can use before shipping a COD order. It is built to support decisions, not replace them.
DPD Flow Overview
4 StepsMerchant submits data
Phone number, order context, and relevant transaction signals enter the system.
Signals are analyzed
DPD evaluates behavior patterns, past outcomes, and shared fraud indicators.
Risk score is generated
A practical score and supporting indicators are returned for merchant review.
Merchant makes the call
The merchant decides whether to verify, review, hold, or proceed with the order.
DPD is built around pre-shipment risk review
The platform is designed to help merchants evaluate an order before money, time, packaging, and logistics costs are committed. Instead of reacting after a failed delivery, DPD helps merchants assess risk earlier.
Phone-led risk identification
DPD uses the phone number as a key operational identifier for pattern analysis.
Behavioral scoring
Scores are built from behavior signals, not from public identity exposure or personal profiling.
Operational decision support
The result helps merchants decide whether an order should be reviewed before shipment.
What enters the system?
Typical inputs may include a phone number, order outcome signals, merchant feedback, and related fraud indicators collected within the product workflow.
What comes out?
A merchant-facing risk score, contextual indicators, and a clearer view of whether the order appears low, medium, or high risk.
What DPD does not do
DPD does not automatically block orders, does not guarantee fraud prevention, and does not remove merchant responsibility from the final decision.
From order signal to merchant decision
DPD follows a practical workflow built for e-commerce operations. The goal is not complexity. The goal is faster and better judgment before shipment.
Input collection
Relevant order data enters the platform through the dashboard, plugin, API, or connected workflow. The phone number acts as the main operational reference point.
Signal analysis
DPD examines past order outcomes, repeat patterns, cancellation signals, refusal history, and other indicators that may suggest elevated COD risk.
Risk scoring
The platform translates signal strength into a practical score and supporting indicators so merchants can understand the level of caution required.
Merchant action
The merchant reviews the output and chooses the next action: proceed, verify, review manually, or hold the order for additional checks.
What DPD looks at
DPD is not based on a single data point. It combines multiple operational signals to produce a more useful risk view for merchants.
Phone number history
Past behavior linked to the phone number across relevant order events and merchant reports.
Order outcomes
Patterns such as delivery success, refusal, cancellation, or repeated failed order completion.
Fraud indicators
Operational signals that suggest suspicious or repeat abusive behavior in COD workflows.
Merchant feedback
Trusted feedback from merchants helps refine signal quality and improve scoring relevance over time.
A practical risk score that helps quantify the level of caution needed.
Supporting indicators that explain why the order may require more review.
A better basis for deciding whether to proceed, verify, or review manually.
Low risk
The order appears operationally normal based on available signals. The merchant may proceed with greater confidence, while still applying internal judgment.
Medium risk
The order may require additional verification, review, or confirmation before shipment. DPD is especially useful in this zone.
High risk
The order shows stronger warning signals. The merchant may decide to hold, review carefully, or apply stricter internal controls before moving forward.
DPD helps merchants make better decisions, not automatic ones.
The platform provides insight, not certainty. DPD is built to reduce uncertainty, strengthen operational judgment, and support fraud prevention before shipment — while keeping the final decision in merchant hands.