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Trust & Security

Security

Security and data protection are core to DPD. We design our systems to protect sensitive information, prevent misuse, and help merchants rely on the platform with confidence.

Last updated: April 2026 DPD.ma

Contents

1. Security Principles 2. Data Protection 3. Access Control 4. Infrastructure 5. Abuse Prevention 6. Privacy by Design

1. Security Principles

DPD is built with a security-first mindset. We focus on minimizing data exposure, reducing attack surfaces, and ensuring controlled access to sensitive information.

  • Minimal data exposure by design
  • Strict access controls
  • Continuous monitoring of system behavior
  • Secure handling of sensitive inputs such as phone numbers

2. Data Protection

DPD processes sensitive operational data, including phone numbers and behavioral signals. We take appropriate measures to help ensure that this data is protected throughout the service workflow.

No personal identity is exposed.

DPD does not provide names, addresses, or personal identity details. The platform focuses on behavioral risk signals, not personal identity tracking.

  • Data is handled in a controlled environment
  • Access to sensitive data is restricted
  • Data is not publicly exposed or searchable

3. Access Control

Access to the platform and its data is strictly controlled.

  • Account-based authentication is required
  • Secure session management is used
  • Access to dashboards and APIs is limited by account permissions and plan controls

Merchants are responsible for protecting their own credentials and managing internal access within their organizations.

4. Infrastructure

DPD is deployed on secure infrastructure with modern backend practices intended to support reliability and protection.

  • Secure server environments
  • Network-level protection measures
  • Regular system maintenance and updates

Our infrastructure is continuously improved to adapt to operational and security needs over time.

5. Abuse Prevention

Preventing misuse of the platform is a core priority.

Unauthorized or abusive usage is not allowed.

We monitor usage patterns and may restrict, suspend, or terminate access in cases of abnormal behavior, excessive queries, misuse attempts, or efforts to exploit the system.

  • Rate limiting on API usage
  • Detection of abnormal query patterns
  • Enforcement of acceptable use rules

6. Privacy by Design

DPD is designed to reduce reliance on personal identity and instead focus on behavioral risk signals.

  • No exposure of personal identity
  • No public people-search functionality
  • Controlled data usage aligned with the platform’s fraud-prevention purpose

Our approach prioritizes privacy while still providing meaningful risk insights to merchants.

DPD Trust

DPD Trust helps Moroccan e-commerce merchants reduce risky COD orders with phone-based risk signals, merchant feedback, and smarter shipping decisions.

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